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We work hard to make sure Amtech tools are reliable as well as affordable. However, if you have a problem with any product, we want to get your job up and running again as quickly as possible.
All our hand tools are backed by a three year product replacement warranty and our power tools range are covered for up to two years.
So if something develops a fault within the specified warranty period, we’ll replace it, subject to proof of purchase.
To submit a replacement claim, simply complete the form below and agree to our Terms and Conditions.
All Amtech products come with either a 2 year or 3 year warranty as standard, depending on whether they are powered or non-powered. This warranty, and the warranty period, begins on the date of retail purchase as detailed on your sales receipt. If this product develops a fault within 30 days of purchase, return it to the stockist where it was purchased, with your receipt, stating details of the fault. If this product develops a fault after 30 days a warranty claim must be submitted. Your original receipt indicating the place and date of purchase must be submitted to validate the claim. Please note: we do not refund carriage. All products should be packaged carefully to prevent damage or injury during transportation. The replacement of the product will not extend, or renew the period of the guarantee. Retained tools, or parts, for which a replacement has been issued, will become the property of D K Tools Ltd. The replacement of your product under said warranty provides benefits which are additional to, and do not affect, your statutory rights as a consumer.
What is covered
The replacement of the product, once verified and/or validated to the satisfaction of D K Tools Ltd – that the defect is due to faulty materials or workmanship. If any part is no longer available or out of manufacture, we may replace it with a functional and/or equivalent alternative.
What is not covered
Normal wear and tear caused by use in accordance with the operating instructions, example: blades, brushes, belts, bulbs and batteries etc. Accidental damage, faults caused by: improper use, abnormal environmental conditions, overloading, insufficient maintenance, careless operation or handling of the product. Use of the product for anything other than normal intended purposes. Change or modification of the product in any way. Defects caused by the use of parts or accessories which are not Amtech genuine components. Claims, other than the right to correction of faults with the product covered by these conditions. Slight deviations from the specification that do not affect the functionality of the product.