My amtech wooden handle garden shears: one of the handles snapped. How do I get a replacement handle? Is this where the three year guarantee comes in?
Quentin Jendrzewski from Sheffield UK
We’re sorry that you’re having problems with one of our products. To get this resolved as quickly as possible, please could you submit the details in the warranty claim form here: www.amtechdiy.com/warranty .
This will be reviewed by our warranty team and you’ll be advised by follow up email if we need the product back for inspection, before issuing a replacement.
If you don’t have the receipt, please upload an image of the faulty product/part to help us identify if the product is faulty within the warranty terms.