We’re sorry that you’re having problems with one of our products. To get this resolved as quickly as possible, please could you submit the details in the warranty claim form here: www.amtechdiy.com/warranty .
This will be reviewed by our warranty team and you’ll be advised by follow up email if we need the product back for inspection, before issuing a replacement.
If you don’t have the receipt, please upload an image of the faulty product/part to help us identify if the product is faulty within the warranty terms.
Kind regards